Join the industry leader to design the next generation of breakthroughs
THE FUTURE IS WHAT WE MAKE IT
SERVICE MANAGER
ISTANBUL
When you join Honeywell, you become a member of our Global team of thinkers, innovators, dreamers and doers who make the things that make the future.
By changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.
Make the Best You.
Working at Honeywell is not just about developing cool things. All our employees enjoy access to dynamic career opportunities across different fields and industries.
Honeywell offers employees the opportunity to work on the world’s most exciting projects, transforming the cities we live in, the buildings where we work, and the vehicles that move us.
Join us and Make an Impact.
Responsibilities
- Establish strong customer relationships through frequent direct contact and service delivery that helps to maintain and grow value for both our customers and UOP
- Become knowledgeable about the customers' refinery configuration, their operating goals and strategies, and how UOP products and services fit or could fit into these,
- Ensure successful service delivery to existing customers and deliver on contractual obligations
- Manage the troubleshooting efforts for the assigned customers with the help of UOP's Technical Service Departments as necessary to ensure that timely, accurate and effective support is provided to maintain overall customer satisfaction.
- Support unit start-ups and catalyst reloads: discuss timelines, work scope and UOP involvement with customer to agree plans for UOP site-support.
- Become the Trusted Advisor for the customers and be the customers’ gateway into UOP, providing the background and context needed to allow UOP to deliver the high value solutions
- Grow UOP Service revenue by prospecting, promoting and winning Service Offerings for your assigned customers.
- Work in tandem with Account Manager and Business to maintain a detailed account plan
- Work closely with other functions in UOP to deliver and grow UOP revenue utilizing UOP's full portfolio of Integrated Solutions including products and service offerings.
- Identify opportunities for customer value creation by developing business leads for all parts of UOP.
- Develop broad-based technical and economics knowledge of the Refining and Petrochemical business and the local market issues for assigned customer sites.
- Develop an understanding of key stakeholders and buying influencers, decision-making framework, and within the customer organization, particularly at the refinery manager Technical and Operations Managers levels
- Direct accountability for management of service agreements assigned. Responsibility includes administration of the agreement itself, including tracking of contractual hours and obligations;
. Travel accounts for between 30%-50% of the job.
YOU MUST HAVE
- Bachelor’s degree from an accredited institution in a technical discipline such as the sciences, technology, engineering or mathematics
WE VALUE
- Ability to design experiments
- Some relevant experience
- Strong communication and presentation skills
- Ability to research new methods of manufacturing chemicals
- Gathering estimates of the cost of production and designing
About Us
The world is changing. And it’s a familiar story at Honeywell. Our $36 billion business was founded on a legacy of firsts spanning 130 years. We’re building a safer, smarter, and more sustainable world through our technology and software across each of our 930 sites globally. Our impact is seen in every shape and size around the world. Our solutions are felt daily in aerospace, buildings and cities, retail, chemicals and materials, safety, industrial and manufacturing, safety, and supply chains.
Discover More
At Honeywell, we make a lot of incredible things. But most importantly, we make the future, and are looking for people to join our team global team of future shapers. There’s a lot more available for you to discover. Our solutions, our case studies, our #futureshapers, and so much more. Learn more at careers.honeywell.com/us/en/
When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers and doers who are changing the future. Our people are committed to each other and to the realisation of our vision through their unique job functions. Our businesses embrace the challenges of innovation so that we define the future. And our global opportunities are endless for you to grow and get recognised for your passion to perform.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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Additional Information
- JOB ID: HRD205690
- Category: Engineering
- Location: Kucukbakkalkoy Mah. Kayisdagi Cad No. Kat 27,Istanbul,34750,Turkey
- Exempt
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